Store Policies

The terms and conditions covering purchases are summarized below. Click here to view our official Terms of Use.

Paid Services

StockTwits® offers certain paid services including but not limited to StockTwits Premium and certain blogs and data products (the "Paid Services"). The Paid Services are offered via monthly or annual subscriptions. When subscribing to Paid Services, you will be asked to provide us with certain information including, but not limited to, credit card information and a billing address, and where applicable, shipping address. You agree to maintain and update all information as necessary so that it remains accurate and current. If the information you provided is found to be inaccurate or not current, we reserve the right to cancel your subscription to the Paid Services.

If you wish to discontinue using the Paid Services you must cancel your subscription. There are two ways to cancel a subscription:

1) Click on the cancel subscription link in the "My Subscriptions" tab when you are logged into your account.

2) Customers whose subscriptions began on or before June 15, 2010 must notify customer service that you wish to cancel your subscription by sending an email to store@stocktwits.com. Once we receive your cancellation request, you will not be charged for future billing cycles. Your access to the specified Paid Service will continue until the end of the paid subscription period.

Refunds, including pro-rated refunds, will not be issued for cancellations.

Annual subscriptions may be sold at a discount in exchange for paying up front and committing to a longer subscription period. Subscriptions made on StockTwits’ platform launched on June 11, 2010 will expire at the end of the annual subscription period and you will receive a renewal email a month prior to the expiration. You will then need to re-subscribe to the product at that time. You will not automatically be charged for another year. Subscriptions made on the legacy platform will automatically renew unless it is canceled prior to the renewal date.

From time to time, StockTwits® may offer free trials Paid Services at no cost on a limited trial basis. Free trials are limited to one per household. Upon registering for such free trial you will be required to provide certain information including, but not limited to, credit card information and billing and shipping addresses. If you do not cancel your subscription within the free trial period, the credit card that you provided to us during. If you subscribe to a product with a free trial offer, we will obtain a pre-authorization on your payment account at the time you subscribe to the trial offer but your account will not be charged until the free trial expires, at which time you will be charged a monthly fee and you will be automatically signed up for a monthly subscription. If you cancel within the stated trial period you will never be charged.

In the event that StockTwits® cancels any of the Paid Services that you are presently subscribed to, you agree that we may transfer your subscription to another Paid Service of equal or greater value. You may cancel your subscription to the new Paid Service at any time and receive a pro-rated refund.

StockTwits® reserves the right to cancel your subscription for Paid Services at any time for any reason or no reason.

Disclaimers

StockTwits is a publisher of investment blogs and products ("Products"). The blog authors or product creators ("Creators") of the products may hold long or short positions in or derivatives of companies named in the Products, and are free to buy or sell those positions at will. The Creators may take positions inconsistent with the views expressed.

Products sold on the StockTwits platform contain the creator's own opinions, and none of the information contained therein constitutes a recommendation that any particular security, portfolio of securities, transaction, or investment strategy is suitable for any specific person. You further understand that the Creator will not advise you personally concerning the nature, potential, value or suitability of any particular security, portfolio of securities, transaction, investment strategy or other matter. To the extent any of the information contained in the Products may be deemed to be investment advice, such information is impersonal and not tailored to the investment needs of any specific person.

Investing in the Investments discussed in the Products is risky and speculative. The companies may have limited operating histories, little available public information, and the stocks they issue may be volatile and illiquid. Trading in such securities can result in immediate and substantial losses of the capital invested. You should use invest risk capital, and not capital required for other purposes, such as retirement savings, student loans, mortgages or education.