McDonald’s CEO Flags Double-Digit Drop In Low-Income Traffic Across Industry: But Retail Turns Bullish

CEO Chris Kempczinski said that reengaging the low-income consumer is critical, as they typically visit restaurants more frequently than middle and high-income consumers.

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Earlier, McDonald’s USA President Joe Erlinger had reportedly said that he expects “industry and competitive challenges” to continue throughout the year. Photo via Unsplash

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Ananya Mariam Rajesh · Stocktwits

Published Aug 6, 2025, 3:12 PM

MCD

McDonald’s (MCD) CEO Chris Kempczinski said on Wednesday that overall quick-service-restaurant traffic in the U. S. remained challenging as visits across the industry by low-income consumers once again declined by double digits versus the prior year period.

“Reengaging the low-income consumer is critical, as they typically visit our restaurants more frequently than middle and high-income consumers,” Kempczinski said on a post-earnings call.

He added that the bifurcated consumer base is why the fast-food chain remains cautious about the overall near-term health of the U. S. consumer.

Retail sentiment on McDonald’s improved to ‘bullish’ from ‘neutral’ territory, with chatter ‘high’ levels, according to data from Stocktwits data.

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MCD sentiment and message volume August 6, 2025, as of 10:30 am ET | Source: Stocktwits

Shares of McDonald’s were up 3% after the fast-food chain beat second-quarter revenue and profit estimates.

The retail user message count on the stock surged 84% in the last 24 hours, heading into the quarterly results.

McDonald’s second-quarter revenue of $6.84 billion, beating Wall Street estimates of $6.70 billion, according to data compiled by Fiscal AI. Its earnings per share of $3.19 topped analysts' expectations of $3.15.

“The $5 meal deal continues to resonate with consumers as we recently celebrated the one-year anniversary of the program,” Kempczinski said.

“We've also continued to see incrementality from our McValue platform, which also includes our buy one, add one for a dollar deal, which launched at the beginning of this year,” he added.

A user on Stocktwits noted that “impressive performance internationally” made up for the weakness in the U.S.

McDonald’s stock has risen over 6% so far this year and jumped 14.2% in the last 12 months.

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