Stocktwits prides itself as a venue for market participants to congregate for the purposes of mutual discovery, sharing, networking, and learning. We strive to be the place for investors and traders to quickly get up to speed on market-moving information and insight which is driving real-time changes in investor mood and sentiment.
To ensure these goals are met, a community with vested interest in constructive and organized dialogue is essential for everyone to receive maximum benefit from their experience on Stocktwits.
Let's keep it professional by remembering we all want to make money and better trades and investments. In this spirit, here is a short and simple guide of Do’s and Don’ts that when practiced keep the conversation and discovery on point to the benefit of everyone.
Some things are unchangeable. At the top of this list is human behavior. Add the element of optional ‘anonymity’ on the social internet, and you’ll often meet some very interesting characters. While this problem is not unique to Stocktwits, we do our best via algorithmic and human curation to weed out the spammers and bad actors. However, the occasional nefarious character may interfere with the profitable discourse you’re enjoying with the rest of your community, and we ask that the community takes ownership of the problem and pitches in to help. Here’s how:
In cases such as this, you are empowered to take action to restore the sanctity of your stream. Instead of giving control to the offender by responding to his/her actions and validating their efforts, take control with these three simple clicks that will take you three seconds:
This simple three-click, three-second process sets the wheels in motion for your environment to be rid of the community member whose messages are interfering with your process, and sends that user’s profile into review by our community moderation team. This user will then be reminded of our simple House Rules and specific Best Practices to pay closer attention to. In most cases, this solves the problem for the betterment of the rest of the community. In worst case scenarios, we simply part ways with users who don’t find our basic community standards within their best interest.
Three things that are NOT allowed on Stocktwits are abusive behavior towards others, spam, and excessive cheerleading/bashing.
Abuse: Disrespecting others directly or indirectly won’t make you any money and will not be tolerated on Stocktwits. We all have different levels of experience and capitalization -- but everyone is here to share, discover, learn, and grow. No user should feel threatened, belittled, or harassed in their community.
Spam: You are encouraged to share links with your community that provide excellent and actionable content derived from your service or newsletter. However, we ask that you do not promote or send links that are advertisements to your service. Nor may you send links that are “subscriber only” requiring a login or signup (free or paid) to view your content. Messages sent for the express purpose to drive user signups or pull conversation away from Stocktwits ticker streams will be deleted and escalating restrictions will be placed on your account, ending in permanent account suspension where necessary.
Cheerleading/Bashing: While it’s certainly understandable to get emotional when a position is wildly going your way, repetitive cheerleading or bashing of a $TICKER is noisy and doesn’t add any value for other users. Less is usually more. Please make every effort to only send messages that offer something new to the stream. Nobody wants to sift through endless messages from the same user who is constantly repeating himself.
Armed with this list of Best Practices, activities to avoid, and tools to take control of your experience, every community member has within their means the ability to curate and nurture their own supportive environment that makes sense for each individual’s needs.
See you on the stream!