Last Revised: December 31, 2021
Stocktwits offers a microblogging social network that provides you with access to content created and provided by individuals who offer information about finance, investing, trading, and market trends. Much of the content on Stocktwits is free, but access to some premium content may require a paid subscription. The Stocktwits Shop is an e-commerce store where users may shop for Stocktwits merchandise.
We collect personally identifiable information to provide you with the Services, to communicate with you, and to manage your registered user account, if you have one.
Information we collect. We may collect the following categories of personal information about you through the Site, including but not limited to:
Use of Contact Information. In addition, we may use your contact information to market to you, and provide you with information about our products and services, including, but not limited, to our Services. If you decide at any time that you no longer wish to receive such information from us, please follow the unsubscribe instructions provided in any of the communications.
You can update your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
Please note that if you limit the Site’s cookies, you might not be able to use parts of the Service, and the Services may not function properly.
Type of Cookies Used. The Site uses the technologies described below.
Optional Cookies. We use “analytics” cookies that allow us to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way our Site works, for example by making sure users are finding what they need easily. These cookies provide us only with anonymous traffic data (like number of page views, number of visitors, and time spent on each page). These cookies may also allow us to track how often posts on third party websites, such as social media sites, are clicked on.
The Site uses other analytics cookies provided by third parties similar to the Google Analytics cookies and also include links from the site to plug-ins (such as social media services) and from sites or applications operated by Third-Party Services. We do not control any Third-Party Services and are not responsible for any information they may collect.
Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
Service Providers. We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data. In addition, we may use information you provide about Third-Party Services to provide the Services, which may include accessing the Third-Party Services you select on your behalf, so that we can present the requested information to you. With respect to mobile applications or mobile versions of our Sites, we may collect the unique device identifier assigned to that device by phone makers, carriers, or makers of the operating system (the "Device ID"). Device IDs allow app developers, advertisers, and others to uniquely identify your device for purposes of storing application preferences and other data. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
We may use your Device ID for security purposes. For example, if you have activated a feature that limits access to a Services from a specific device, our systems will access the Device ID from each device you attempt to access the Services with to determine if the device is the specific authorized device. Additionally, we may use Device IDs to monitor suspicious activity. For example, if we detect that a single account on a Site is being accessed from multiple devices, as determined by tracking the Device IDs that access an account, we may contact the user to ensure that such access has been authorized by the user.
Compliance with Laws and Law Enforcement. Stocktwits cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Stocktwits or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Business Transfers. Stocktwits may sell, transfer, or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets, dissolution, transition of service to another provider, or in the event of bankruptcy.
Other Users. Your full user name and your image (if you decide to upload one) for which you registered on Twitter are displayed to people in the Stocktwits network to enable you to connect with people on Stocktwits, as specified in your privacy settings on Twitter. Certain actions you take may be visible to other users of the Services. For example, your posts will appear in other users’ feeds and your profile information will be accessible to other users. You acknowledge that by sharing posts or adding information to your profile you make the information shared available to other users and that Stocktwits cannot control, and shall not be responsible for any use other users make of such information. We may share your content on our YouTube, Instagram, Facebook, Twitter, Medium, Vimeo, YouTube, or LinkedIn page.
We will not share credit card information processed for a subscription to the Services with other users or third parties other than payment processors.
In connection with third party services, we may share some of your personal information with the third parties when you are attempting to process the transaction you have requested.
We may share your personal information with third party service providers to enable them to assist in fulfilling the requests you make or the transactions you conduct via the Sites, including the operation of certain Site functions and Services. Third parties acting on our behalf that are given access to your personal information are contractually obligated to abide by our privacy practices and are not allowed to use the information for any other purposes.
We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties:
We may share your personal information with other third parties with your consent or instructions to do so.
Ad Serving. We may serve ads on the Services. Such ads may be delivered to you by a web advertising vendor. In order to serve ads to you, we may use information collected during your searches or visits to our websites and information that we specifically acquire from third parties. Users can subscribe to the Services to remove ads.
Advertising and Cookies. Some of our third party advertising partners may distribute cookies to users in advertisements that are provided to us. Stocktwits has no access to or control over these cookies once we have received the advertisements. Some of these advertisers and services we use to deliver advertising may be engaging in online behavioral advertising as defined by the Digital Advertising Alliance and FTC. For more information on the specific cookies we use, please see our “Cookies and Trackers” section above.
Although Stocktwits does not provide any personally identifiable information to third-party advertising companies, if an advertiser asks Stocktwits to show an advertisement to users with certain characteristics or a segment of that group (for example, men ages 21-30 who have viewed certain categories of content on the Services) and you respond to that advertisement, the third-party advertising company may conclude that you have the characteristics of the audience that they are trying to reach.
Opt-out. As part of our commitment to transparency and your privacy, we provide the following links to opt-out of cookies provided by both our first party ad server and many third party advertising partners who may be engaging in online behavioral advertising:
First Party Opt-out. Third Party and Online Behavioral Advertising Opt-out – Please visit this link to opt-out of cookies from over 50+ major third party behavioral advertising providers: http://www.aboutads.info/choices/.
When you use our website, we share information that we collect from you, such as your email (in hashed form), IP address, or information about your browser or operating system, with our partner/service provider, LiveRamp Inc. LiveRamp returns an online identification code that we may store in our first-party cookie for our use in online and cross-channel advertising and it may be shared with advertising companies to enable interest-based and targeted advertising. To opt out of this use, please click here.
Text Messages. By providing your telephone number to our customers to use the Services, you consent to receive information from us via SMS and/or MMS messages sent through an automated telephone dialing system (“Text Service”), even if you have opted in to the National Do Not Call List, any state Do Not Call List, or the internal Do Not Call List of any company. You may be required to respond to an initial message as instructed to complete your registration and confirm enrollment in the Text Service. By providing us with your mobile or other phone number, you agree that Stocktwits and its affiliates may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; (vi) provide updates, alerts, news and information you have signed up to receive; and (vii) as otherwise necessary to service your account or enforce or Terms, our policies, applicable law, or any other agreement we may have with you. We may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions), if you consent to such communications. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Stocktwits account information to ensure that your messages are not sent to the person that acquires your old number.
Stocktwits takes commercially reasonable steps to safeguard the confidentiality of your personally identifiable information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access, but we cannot and do not assure that these measures will be sufficient to protect against all efforts to gain unauthorized access to the information. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. Please keep this in mind when disclosing any personal information to Stocktwits via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites. You use the Services at your own risk.
We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site.
The Site is not directed to persons under 18 and we do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 18 has provided us with personally identifiable information, we will delete such information from our files.
To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
California law permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents may have the right:
To make such a request, please contact us at email@example.com or complete the data request form at https://about.stocktwits.com/data-request/. After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request. In some cases, data obtained from cookies is shared with third parties and may be considered a “sale of personal information” under the California Consumer Privacy Act (CCPA). You can exercise your right to opt out of that sharing at any time by following the Opt Out Choices links above.
To request access to personal data relating to you which is processed by Stocktwits, and/or if you have any questions about the handling of personal information, please send an email to firstname.lastname@example.org.