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Payment services applications PayPal and Venmo were both down for some users in the United States on Thursday, according to Downdetector, which tracks real-time outages across thousands of websites, apps, and internet providers.
Downdetector showed that 9,597 users in the United States were facing issues with PayPal at 12 p.m. ET, and 8,373 users were having outages on Venmo as of 11:47 a.m. ET.
Users on Stocktwits also noted issues regarding logging into PayPal.
According to Downdetector, 83% of users reported login issues for PayPal, while 10% noted payment-related issues and 6% purchase problems. Shares of PayPal were down nearly 3% in afternoon trading.
For Venmo, Downdetector showed that 54% of the users were facing issues on the application and 8% on its website. Meanwhile, 38% reported login issues on Venmo, per Downdetector.
Venmo was bought by PayPal in 2013. Retail sentiment on PayPal dipped to ‘neutral’ from ‘bullish’ territory a day ago, with message volumes at ‘high’ levels, according to data from Stocktwits.
On Monday, Goldman Sachs analyst Will Nance downgraded PayPal to ‘Sell’ from ‘Neutral’ with a $70 price target, according to TheFly. The firm said it believes PayPal will face several transaction margin headwinds in 2026, including interest rate headwinds and the lapping of a reacceleration of its credit products.
Goldman said it also sees less visibility for the company's branded checkout reacceleration in the near term, given softer trends in Germany, tariff disruptions in the U.S., and competing wallet form factors.
Shares of PayPal have declined nearly 23% this year and have lost 17.5% of their value in the last 12 months.
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