Privacy

Last Revised: February 3, 2021

Stocktwits, Inc. provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from users of (i) this website, located at https://www.stocktwits.com, (ii) any other website owned and operated by Stocktwits, Inc. or its affiliates, including https://www.thetradelabs.com/ (“TheTradeLabs”) and https://stocktwits.myshopify.com (“Stocktwits Shop”), (each a "Site," and collectively, the "Sites"), and (iii) any Stocktwits-owned or affiliated mobile device application (the "App(s)"). The Sites and Apps are collectively referred to as the "Services.”

In this Privacy Policy, "you" or "your" means the person using the Services and the company (if any) on whose behalf you are acting, and "we," "us," "our," "Stocktwits," or the "Company" means Stocktwits, Inc. and its affiliates.

This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Site. Please review this Privacy Policy regularly for any changes.

Before using the Services or submitting any personal information to Stocktwits, please review this Privacy Policy carefully and contact us at privacy@stocktwits.com. if you have any questions. By using the Services you accept our Privacy Policy, which is incorporated by reference into our Terms of Use. If you do not agree to this Privacy Policy, please do not access the Sites or otherwise use the Services.

About Stocktwits Services

Stocktwits offers a microblogging social network that provides you with access to content created and provided by individuals who offer information about finance, investing, trading, and market trends. Much of the content on Stocktwits is free, but access to some premium content may require a paid subscription. The Stocktwits Shop is an e-commerce store where users may shop for Stocktwits merchandise.

I. Information Collection and Use

We collect personally identifiable information to provide you with the Services, to communicate with you, and to manage your registered user account, if you have one.

Information we collect. We may collect the following categories of personal information about you through the Site, including but not limited to:

  • Registration information: To use certain features of the Services, you will need to register and create an account. When you create an account, you will be asked for basic registration information, such as an email address, username, and password.
  • Identification information: You may also be asked to provide identification information to confirm your identity, including your first and last name, username, address, and phone number.
  • Financial information: When you subscribe to the Services, or purchase something from Stocktwits Store, we will collect your credit card information, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers. Stocktwits is only responsible for delivering the credit card information to our payment processor(s) to process your payments.
  • Commercial information: We may retain a history of the products you browse, services you use, or channels you subscribe to using the Services.
  • Third-party credentials: You may also enter certain passwords, usernames, account numbers, and other account information for websites, apps, products, or services provided by third-party service providers ("Third-Party Services") including payment processors like Stripe, or social media sites like Twitter.
  • Information from Third-Party Services: In order to display information to you through the Services, we may collect, on your behalf, your account and other personal information from Third-Party Services that you register under your account via the Services.
  • Technical and navigational information: We collect information about your interaction with our Site, including which browser you use, pages visited, average time spent on our Site, IP address, unique device identifier for mobile devices, operating system version, and app version.
  • Location information: If you choose to use location-enabled Services, we may collect location information from your device. You may control or disable the sharing of location information via your device settings and/or your browser settings.
  • Social media information: We have pages on social media sites like Instagram, Facebook, Twitter, Medium, Vimeo, YouTube, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
  • Email open/click information: We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
  • Other information: We may request or receive other personal information such as feedback, questions, comments, suggestions, or ideas to provide you with other benefits or to improve upon the Services. In such instances, you will be given the opportunity to provide or decline that information.

If you activate the mobile device options, when available, per the Terms of Use at https://www.stocktwits.com/st/terms, we will collect your mobile phone number. If you contact us by email through the Site, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you.

Use of Contact Information. In addition, we may use your contact information to market to you, and provide you with information about our products and services, including, but not limited, to our Services. If you decide at any time that you no longer wish to receive such information from us, please follow the unsubscribe instructions provided in any of the communications.

We may aggregate personal information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We may also use your contact information for the following purposes:

  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies;
  • To analyze how you interact with our Services;
  • To maintain and improve the Services;
  • To develop new products and services;
  • To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Log Data. When you visit our Site, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your IP address, browser type, how you got to our Site, the web-pages you visit, the search terms you use, and any advertisements you click on. We use Log Data to monitor the use of the Services, and for the Services’ technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except where we need to do so to enforce our Terms of Use.

II. Cookies and Trackers

Like many websites, we also use "cookie" technology to collect additional website usage data and to improve the Services. A cookie is a small data file that we transfer to your computer’s hard disk. We do not use cookies to collect personally identifiable information. Cookies can be stored on your computer for different periods of time. Stocktwits may use both session cookies and persistent cookies to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on the Services, to serve ads on the Services that are tailored to your interests, and to improve the Services. A session cookie enables certain features of the Site and our Services, and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. For more details on cookies please visit All About Cookies.

You can update your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Please note that if you limit the Site’s cookies, you might not be able to use parts of the Service, and the Services may not function properly.

Advertising networks may use cookies to collect personal information. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

Type of Cookies Used. The Site uses the technologies described below.

Strictly Necessary Cookies. We use cookies that are strictly necessary to provide users with access to the Site and to use some of their features, such as the ability to log-in and access to secure areas. These cookies are essential for using and navigating the Site. Without these cookies, basic functions of our Site would not work. Because these cookies are strictly necessary to deliver the Site, users cannot opt out of them.

Optional Cookies. We use “analytics” cookies that allow us to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way our Site works, for example by making sure users are finding what they need easily. These cookies provide us only with anonymous traffic data (like number of page views, number of visitors, and time spent on each page). These cookies may also allow us to track how often posts on third party websites, such as social media sites, are clicked on.

Optional cookies are deposited on our Site by Google as part of our use of Google Analytics. Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users interact with the Services. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information to evaluate your use of the Services, compile reports on website activity for us, and provide other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. To learn more about how Google Analytics collects and uses personal data, please refer to their privacy policy, which can be accessed here: Google Privacy Policy. To opt out of being recognized by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout. By using the Services, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The Site uses other analytics cookies provided by third parties similar to the Google Analytics cookies and also include links from the site to plug-ins (such as social media services) and from sites or applications operated by Third-Party Services. We do not control any Third-Party Services and are not responsible for any information they may collect.

Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

Do Not Track. We and our third party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. We do not respond to web browser "do not track" or other related mechanisms at this time. If we do respond to “do not track” signals in the future, we will update this Privacy Policy to describe how we do so.

III. Information Sharing and Disclosure

Service Providers. We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data. In addition, we may use information you provide about Third-Party Services to provide the Services, which may include accessing the Third-Party Services you select on your behalf, so that we can present the requested information to you. With respect to mobile applications or mobile versions of our Sites, we may collect the unique device identifier assigned to that device by phone makers, carriers, or makers of the operating system (the "Device ID"). Device IDs allow app developers, advertisers, and others to uniquely identify your device for purposes of storing application preferences and other data. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.

We may use your Device ID for security purposes. For example, if you have activated a feature that limits access to a Services from a specific device, our systems will access the Device ID from each device you attempt to access the Services with to determine if the device is the specific authorized device. Additionally, we may use Device IDs to monitor suspicious activity. For example, if we detect that a single account on a Site is being accessed from multiple devices, as determined by tracking the Device IDs that access an account, we may contact the user to ensure that such access has been authorized by the user.

Compliance with Laws and Law Enforcement. Stocktwits cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Stocktwits or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers. Stocktwits may sell, transfer, or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets, dissolution, transition of service to another provider, or in the event of bankruptcy.

Affiliates. Stocktwits may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with Stocktwits. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.

Other Users. Your full user name and your image (if you decide to upload one) for which you registered on Twitter are displayed to people in the Stocktwits network to enable you to connect with people on Stocktwits, as specified in your privacy settings on Twitter. Certain actions you take may be visible to other users of the Services. For example, your posts will appear in other users’ feeds and your profile information will be accessible to other users. You acknowledge that by sharing posts or adding information to your profile you make the information shared available to other users and that Stocktwits cannot control, and shall not be responsible for any use other users make of such information. We may share your content on our YouTube, Instagram, Facebook, Twitter, Medium, Vimeo, YouTube, or LinkedIn page.

Personal Information. Except as otherwise stated in this Privacy Policy, we will not, without your permission, sell, publish, or share your personal information to third parties for their marketing purposes.

We will not share credit card information processed for a subscription to the Services with other users or third parties other than payment processors.

In connection with third party services, we may share some of your personal information with the third parties when you are attempting to process the transaction you have requested.

We may share your personal information with third party service providers to enable them to assist in fulfilling the requests you make or the transactions you conduct via the Sites, including the operation of certain Site functions and Services. Third parties acting on our behalf that are given access to your personal information are contractually obligated to abide by our privacy practices and are not allowed to use the information for any other purposes.

We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other third parties:

  • to respond to subpoenas, court orders, or legal process;
  • in order to investigate, prevent, defend against, or take other action regarding violations of our Terms of Services, illegal activities, suspected fraud, or situations involving potential threats to the legal rights or physical safety of any person or the security of our network, Sites or Services;
  • to respond to claims that any posting or other content violates the rights of third parties;
  • in an emergency, to protect the health and safety of our Sites' users or the general public; or
  • as otherwise required by any applicable law.

We may share your personal information with other third parties with your consent or instructions to do so.

IV. Advertising

Ad Serving. We may serve ads on the Services. Such ads may be delivered to you by a web advertising vendor. In order to serve ads to you, we may use information collected during your searches or visits to our websites and information that we specifically acquire from third parties. Users can subscribe to the Services to remove ads.

Advertising and Cookies. Some of our third party advertising partners may distribute cookies to users in advertisements that are provided to us. Stocktwits has no access to or control over these cookies once we have received the advertisements. Some of these advertisers and services we use to deliver advertising may be engaging in online behavioral advertising as defined by the Digital Advertising Alliance and FTC. For more information on the specific cookies we use, please see our “Cookies and Trackers” section above.

Affiliate Advertising. We participate in affiliate advertising and allow affiliate links to be encoded on some of our pages. This means that we may earn a commission when you click on or make purchases via affiliate links and affiliate partners may use cookies to understand your use of the Services.

Although Stocktwits does not provide any personally identifiable information to third-party advertising companies, if an advertiser asks Stocktwits to show an advertisement to users with certain characteristics or a segment of that group (for example, men ages 21-30 who have viewed certain categories of content on the Services) and you respond to that advertisement, the third-party advertising company may conclude that you have the characteristics of the audience that they are trying to reach.

Opt-out. As part of our commitment to transparency and your privacy, we provide the following links to opt-out of cookies provided by both our first party ad server and many third party advertising partners who may be engaging in online behavioral advertising:

First Party Opt-out. Third Party and Online Behavioral Advertising Opt-out – Please visit this link to opt-out of cookies from over 50+ major third party behavioral advertising providers: http://www.aboutads.info/choices/.

Interest-Based Advertising Opt-out. We or third parties may serve ads on the Services that are tailored to your interests and based on your activity online or in the applications on your mobile device. This type of ad tailoring — sometimes called "interest-based" or "online behavioral" advertising — is enabled through various technologies, including browser cookies, mobile advertising identifiers as well as other non-cookie technologies. Information we collect subject to this Privacy Policy may be used for interest-based advertising, and may be shared with our service providers or partners for the purpose of serving such tailored ads. In particular, we and our service providers and partners may use cookies and information you may provide during the registration process or otherwise enter when populating your profile, such as the type of investments that interest you. To opt-out of interest-based advertising please visit http://optout.networkadvertising.org/#!/, where you may change your browser settings to no longer be shown ads that have been tailored to your interests.

When you use our website, we share information that we collect from you, such as your email (in hashed form), IP address, or information about your browser or operating system, with our partner/service provider, LiveRamp Inc. LiveRamp returns an online identification code that we may store in our first-party cookie for our use in online and cross-channel advertising and it may be shared with advertising companies to enable interest-based and targeted advertising. To opt out of this use, please click here.

Text Messages. By providing your telephone number to our customers to use the Services, you consent to receive information from us via SMS and/or MMS messages sent through an automated telephone dialing system (“Text Service”), even if you have opted in to the National Do Not Call List, any state Do Not Call List, or the internal Do Not Call List of any company. You may be required to respond to an initial message as instructed to complete your registration and confirm enrollment in the Text Service. By providing us with your mobile or other phone number, you agree that Stocktwits and its affiliates may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; (vi) provide updates, alerts, news and information you have signed up to receive; and (vii) as otherwise necessary to service your account or enforce or Terms, our policies, applicable law, or any other agreement we may have with you. We may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions), if you consent to such communications. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Stocktwits account information to ensure that your messages are not sent to the person that acquires your old number.

V. Third Party Data Collection

We may offer a number of separate products and services offered by third parties advertised by you on our Site and through the Services. These third-party offers may be complementary to your use of the Site and may be personalized based on information you provide to us, we have collected about you, queries made through the Site, or other information. If you choose to use these separate products and services, provide information to the third party, or allow the third party to otherwise collect information about you, then their use of your information is subject to the applicable third party’s privacy policy and terms of service. You should review the practices of the third party before deciding to use their service, provide us any of your information with respect to the third party or provide them with any information. Please be aware that Stocktwits is not responsible for any third party’s privacy practices.

You should also be aware that some content delivered through the Services originates with third parties. Such other content providers may place cookies on your computer, or otherwise gather information about you, including by asking you to provide information through the content player itself. Please review the terms of use and privacy policy of the originators of such content.

VI. Security

Stocktwits takes commercially reasonable steps to safeguard the confidentiality of your personally identifiable information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access, but we cannot and do not assure that these measures will be sufficient to protect against all efforts to gain unauthorized access to the information. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. Please keep this in mind when disclosing any personal information to Stocktwits via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites. You use the Services at your own risk.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site.

Our Site contains links to other websites not operated or controlled by Stocktwits, including social media services. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personally identifiable information from you. The information that you share with the Third-Party Services will be governed by the specific privacy policies and terms of service of the Third-Party Services and not by this Privacy Policy.

VIII. Our Policy Towards Children

The Site is not directed to persons under 18 and we do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at privacy@stocktwits.com. If we become aware that a child under 18 has provided us with personally identifiable information, we will delete such information from our files.

IX. Data Retention

We will keep your personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law, whichever is the longer. For personal data collected, unless otherwise required in order for us to comply with industry regulations or law, we will only retain your personal data for at least two years after an application for approval has been withdrawn.

To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

X. California Privacy Rights

California law permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents may have the right:

  • To know the categories of personal information that Stocktwits has collected about you, the business purpose for collecting your personal information, and the categories of sources from which the personal information was collected;
  • To access the specific pieces of personal information that Stocktwits has collected about you;
  • To know whether Stocktwits has disclosed your personal information for business purposes, the categories of personal information so disclosed, and the categories of third parties to whom we have disclosed your personal information;
  • To have Stocktwits, under certain circumstances, delete your personal information;
  • To opt out of the “sale” of your personal information; and
  • To be free from discrimination related to the exercise of these rights.

To make such a request, please contact us at privacy@stocktwits.com. After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request. In some cases, data obtained from cookies is shared with third parties and may be considered a “sale of personal information” under the California Consumer Privacy Act (CCPA). You can exercise your right to opt out of that sharing at any time by following the Opt Out Choices links above.

Please contact us at privacy@stocktwits.com to request access to an alternative format of this Privacy Policy.

XI. International Users and Data Transfers

Stocktwits is based in the U.S. If you are accessing our Site from or in the EU, UK, or other regions with laws governing data collection and use, please note that your personal data will be transmitted to our servers in the U.S. as necessary to provide you with the information that you requested, administer our contract with you, or to respond to your requests as described in this Privacy Policy, and the data may be transmitted to our service providers supporting our business operations (described above). The U.S. may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. Where we transfer your personal data out of the EU or UK we will take steps to ensure that your personal data receives an adequate level of protection where it is processed and your rights continue to be protected.

XII. Contact Us

To request access to personal data relating to you which is processed by Stocktwits, and/or if you have any questions about the handling of personal information, please send an email to privacy@stocktwits.com.