DGCA mandates 60% free seats on flights from April 20, airlines push back
Representational image New Delhi, Mar 29: Airlines will be required to offer at least 60% of seats on every flight free of charge from April 20, under new norms issued by aviation regulator Directorate General of Civil Aviation (DGCA). The move follows a directive from the Civil Aviation Ministry on March 18, asking the DGCA to mandate that a minimum share of seats be made available without additional fees. The revised Air Transport Circular, issued on March 20, will come into effect 30 days from the date of issuance. According to the circular, airlines must ensure that “at least 60% of the seats in any flight shall be offered free of charge” and maintain a transparent seat allocation policy. "Airlines should maintain transparent seat allocation policies and clearly communicate the availability of free seats and applicable conditions on their booking interfaces," as per a revised circular dated March 20. The regulator further stated that passengers travelling under the same Passenger Name Record (PNR) should, as far as practicable, be seated in close proximity, preferably in adjacent seats within the same row.