Fiserv Stock Plunges Over 40% As New CFO Paul Todd Steps In Amid Leadership Overhaul, Profit Warning

• Fiserv said that Todd previously served as the Chief Financial Officer of Global Payments and has been serving as a special advisor to the executive leadership team for the last several weeks.
• CEO Mike Lyons said the company’s current performance is not where it wants it to be, nor where stakeholders expect it to be.
• The company now expects 2025 adjusted earnings per share to come between $8.50 and $8.60, down from the previous forecast of $10.15 to $10.30.

Shares of Fiserv Inc. (FI) tumbled by more than 42% in early trading after the company announced several leadership transitions and forecast annual organic revenue growth of 3.5% to 4%, down from its prior forecast of about 10%.

Fiserv now expects 2025 adjusted earnings per share (EPS) to come between $8.50 and $8.60, down from the previous forecast of $10.15 to $10.30.

On Wednesday, the company announced that Paul Todd has been named the company’s Chief Financial Officer, effective October 31, succeeding Robert Hau, who will serve as a senior advisor through the first quarter of 2026.

Fiserv said that Todd previously served as the Chief Financial Officer of Global Payments and has been serving as a special advisor to the executive leadership team for the last several weeks.

Leadership Changes

 “After a thorough analysis of all aspects of the business, we have identified opportunities to prioritize and enhance client focus across key strategic pillars that build on Fiserv’s strengths and promote long-term value,” Fiserv CEO Mike Lyons said.

“The appointments to our executive leadership team and Board will help catalyze these efforts to achieve our standards of excellence and enable a customer-centric culture,” he added.

Fiserv said that Takis Georgakopoulos, its current Chief Operating Officer of Technology and Merchant Solutions, and Dhivya Suryadevara, most recently CEO of Optum Financial Services and Optum Insight at UnitedHealth Group, will serve as Co-Presidents, effective December 1, 2025. 

Fiserv’s Q3 Results

The company said its quarterly adjusted revenue increased 1% to $4.92 billion, below Wall Street expectations of $5.34 billion, according to data compiled by Fiscal AI.  Fiserv’s third-quarter adjusted EPS came in at $2.04, missing estimates of $2.65.

“Our current performance is not where we want it to be nor where our stakeholders expect it to be,” Lyons said.

Retail sentiment on Fiserv jumped to ‘extremely bullish’ territory from ‘bearish’ territory compared to a day ago, with message volumes at ‘extremely high’ levels, according to data from Stocktwits.

Shares of Fiserv have declined by over 65% this year. 

For updates and corrections, email newsroom[at]stocktwits[dot]com.

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