Louis Vuitton UK Reports Cyberattack Resulting in Customer Data Theft: Report

LVMH Moët Hennessy Louis Vuitton’s (LVMH) British unit reportedly said hackers have stolen some customer data in the latest string of cyberattacks against the luxury brand.

On July 2, an unauthorized third party accessed the systems of Louis Vuitton UK and took information such as names, contact details, and purchase history, according to a Bloomberg report.

LVMH shares were down nearly 3% on Friday. Retail sentiment around the stock was in the ‘bearish’ territory, compared to ‘extremely bearish’ a week ago, with chatter being ‘high,’ according to Stocktwits data.

The report added, citing an email sent to its customers on Friday, that no financial data was accessed by the hackers.

“While we have no evidence that your data has been misused to date, phishing attempts, fraud attempts, or unauthorized use of your information may occur,” the email said.

The incident marks LVMH’s third cyberattack in recent months. Last week, Louis Vuitton Korea suffered a cyberattack, which also resulted in the compromise of some customer data. In May, Christian Dior Couture, LVMH’s second-largest fashion house, also disclosed that hackers had gained access to customer information.

Bloomberg said the company has notified relevant authorities, including the Information Commissioner’s Office.

Retailers, including U.S. lingerie label Victoria’s Secret (VSCO) and German athletic giant Adidas, have faced cyberattacks in recent months. In June, UK retailer Marks & Spencer had to take its website offline for nearly seven weeks following a significant cyberattack, an event expected to reduce its annual operating profit by over $400 million.

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Also See: Levi Stock Surges After Analysts Raise Price Target On Stock, Retail Sentiment ‘Extremely Bullish’

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