PayPal Plans Acceleration Of AI Adoption To Save $1.5B In Costs – ‘We Are Taking Deliberate Steps To Sharpen Our Strategy’

PayPal CEO Enrique Lores announced the second major initiative under his leadership.
In this photo illustration, a person holds a smartphone displaying the logo of PayPal Holdings Inc.
In this photo illustration, a person holds a smartphone displaying the logo of PayPal Holdings Inc. (Photo illustration by Cheng Xin/Getty Images)
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Rounak Jain·Stocktwits
Published May 05, 2026   |   8:12 AM EDT
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  • PayPal stated that it plans to reinvest the savings in its business and use AI to improve the speed and interoperability of its products.
  • The company added that it is also exploring the expansion of its consumer financial services offerings through Venmo.
  • PayPal also stated that it will undertake organizational changes to simplify its structure, strengthen accountability, and enable faster decision-making.

PayPal Holdings Inc. (PYPL) shares gained in Tuesday’s pre-market trade after the company’s new CEO, Enrique Lores, announced plans to accelerate the adoption of artificial intelligence technology to save costs.

Lores stated that PayPal intends to achieve gross run-rate savings of at least $1.5 billion over the next two to three years, even as its profits are declining.

PayPal reported a net profit of $1.11 billion in the first quarter (Q1), or earnings per share (EPS) of $1.21, compared to a net profit of $1.29 billion or an EPS of $1.29 during the same period a year ago.

PayPal shares were up more than 1% in Tuesday’s pre-market trade.

PYPL Plans To Embed AI To Cut Costs

PayPal plans to accelerate the adoption of AI across its products and services. The company added that it also plans to reinvest the savings in its business and use AI to improve the speed and interoperability of its products.

“We are taking deliberate steps to sharpen our strategy, simplify our organization, and improve both our growth trajectory and cost structure by focusing our investments where we believe they will have the greatest impact,” Lores said.

The company stated that it is also exploring the expansion of its consumer financial services offerings through Venmo.

PayPal also stated that it will undertake organizational changes to simplify its structure, strengthen accountability, and enable faster decision-making.

PYPL’s Second Major Initiative Under Lores

This is PayPal’s second major initiative under Lores. Last week, the company announced that it would reorganize its business into three units: Checkout Solutions & PayPal, Consumer Financial Services & Venmo, and Payment Services & Crypto.

The company also plans to accelerate automation across the board to further reduce costs.

PYPL’s Q1 At A Glance

PayPal reported adjusted EPS of $1.34 on revenue of $8.4 billion in Q1, while Wall Street analysts expected an EPS of $1.27 on revenue of $8.1 billion, according to Fiscal.ai data.

Transaction margin dollars, a key measure of PayPal’s profitability, rose 3% year-on-year in Q1 to $3.8 billion. Total payment volume increased 11% to $464 billion.

Payment transactions per active account on a trailing 12-month basis decreased 1% to 58.7, while active accounts increased 1% year-on-year to 439 million.

The company stated that it expects fiscal year 2026 EPS to decline in the low single digits or be slightly positive.

How Did Retail Traders React To PYPL Earnings?

Retail sentiment on Stocktwits around PayPal trended in the ‘bullish’ territory with message volumes at ‘high’ levels. PYPL was among the top trending tickers on the platform at the time of writing.

One bullish user called PayPal’s Q1 results way better than the previous quarter.

Another user thinks PYPL stock should easily be trading in the $70s.

PYPL stock is down 14% year-to-date and 25% over the past 12 months. The S&P 500 ETF Trust (SPY) is up 27% over the past 12 months, while the Invesco QQQ Trust (QQQ) is up 38%.

The Vanguard Total Stock Market Index Fund ETF (VTI) and the Vanguard S&P 500 ETF (VOO) are both up 27% during this period.

Also See: Why Is VEEE Stock Drawing Investor Attention Today?

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