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JD.com CEO Sandy Xu said on Thursday that the company has noticed the competition intensifying in the e-commerce space since July and is focusing on improving the platform system and enhancing the experience of users, merchants, and riders.
U.S.-listed shares of JD.com were down nearly 2.5% during midday trading. Retail sentiment on the stock improved to ‘extremely bullish’ from ‘neutral’ a day ago, with chatter at ‘extremely high’ levels, according to data from Stocktwits.

JD.com beat Wall Street expectations for second-quarter revenue, driven by efforts to offer discounts and promotions on its platform to drive demand at a time when consumers in China are paring back on spending due to ongoing macroeconomic volatility in the country.
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The firm’s executives noted during a post-earnings call that the company saw robust consumer demand on the JD platform during the second quarter, with revenue growth in the electronics and home appliance categories surpassing 20% year on year.
The retail user message count on JD.com also jumped over 250% in the last 24 hours on Stocktwits. A user on Stocktwits noted that JD.com had good earnings, but the geopolitical situation is probably overshadowing the company's fundamentals.
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“JD food delivery business has experienced rapid growth since its launch, with daily order volume increasingly exponentially in Q2,” Xu said. “We've made significant progress in onboarding high-quality merchants and the number of full-time delivery riders has increased rapidly,” she added.
The company noted that the food delivery business has now become a major driver of growth for JD.com. In February, the company officially announced the launch of a new food delivery service.
The company’s second-quarter revenue came in at RMB356.66 billion ($49.67 billion), compared with analysts’ expectations of RMB335.64 billion, according to data compiled by Fiscal AI.
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JD.com’s U.S.-listed stock has fallen 8.5% so far this year and gained nearly 18% in the last 12 months.
Exchange rate 1RMB = $0.14
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