Infosys expands collaboration with Swiss telecom giant Sunrise in AI thrust

IT major Infosys Ltd on Tuesday (September 23) announced the expansion of its strategic long-term collaboration with Sunrise, Switzerland’s second-largest player in the telecommunications market, to accelerate IT transformation.

Under the extended collaboration, Infosys will support Sunrise in implementing a robust, modern, agile and secure technology foundation aimed at enhancing customer experience, driving operational agility and enabling future readiness.

The partnership reflects the joint commitment of Infosys and Sunrise to customer-centric innovation, with a strong focus on IT transformation, data security, operational agility, and future integration of artificial intelligence.

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Infosys has been an instrumental partner in streamlining Sunrise’s IT landscape, providing comprehensive end-to-end IT services, from design and development to testing, deployment, and operations. This extensive undertaking included successfully consolidating multiple vendors into a unified portfolio and seamlessly transitioning a variety of applications.

These efforts, driven by the close collaboration and strong cultural alignment between the Infosys and Sunrise teams, are enabling an even more scalable and secure technology environment crucial for advancing Sunrise’s IT transformation and laying the groundwork for future AI-enabled efforts.

Infosys will leverage its expertise in AI, analytics, and data, along with elements of Infosys Topaz, an AI-first offering using generative AI technologies, to support Sunrise in its efforts to position itself as an AI-powered organisation.

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This will help Sunrise unlock new business value by delivering enhanced speed, efficiency, and quality in operations through data-driven insights and intelligent automation. It will also deliver tangible improvements for customers through further enhanced service reliability, faster time-to-market for new offerings, and personalised digital experiences.

Anna Maria Blengino, CIO, Sunrise, said, "Through our strategic collaboration with Infosys, we are consolidating our technology landscape and infusing it with AI, putting enhanced customer experience at the heart of this transition. The Sunrise and Infosys teams are working side by side with a true one-team mindset to design and deliver platforms that are more agile, predictive, and scalable."

Shares of Infosys Ltd ended at ₹1,497.75, down by ₹2.35 or 0.16%, on the BSE today, September 23.

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