EXCLUSIVE: SoundHound AI CEO Says Enterprises That Go All-In With One Big Tech Model 'Risk Missing Out'

• SoundHound AI CEO Keyvan Mohajer’s comments come as the company launched OASYS, a model-agnostic platform that enables companies to switch between AI models based on performance and use case.
• In an interview with Stocktwits, Mohajer noted that demand for AI agents is broad-based across industries, with no single vertical dominating adoption.
• He said the planned LivePerson integration will significantly expand SoundHound’s enterprise reach, including global banks, airlines, automakers, and telecom providers.

SoundHound AI (SOUN) launched OASYS on Tuesday, a self-learning agentic AI platform that lets businesses build and deploy AI agents across phone, web chat, social media, TV, and in-vehicle systems. 

In an interview with Stocktwits, Chief Executive Keyvan Mohajer said the company’s new OASYS platform is designed to address overreliance on a single AI provider like Microsoft (MSFT), Google (GOOG/GOOGL), or Amazon (AMZN). "Customers who bet on going all in with a big tech model risk missing out on innovations that come from elsewhere," he said. "In a space moving this quickly, that flexibility is critical."

SOUN’s stock gained as much as 2.4% in pre-market trade. Retail sentiment around the company on Stocktwits trended in ‘extremely bullish’ territory over the past day, accompanied by ‘extremely high’ levels of chatter. 

OASYS Launch Targets Big Tech AI Lock-In Risk

He explained that OASYS is built to be model-agnostic, meaning it can draw on whichever underlying AI model performs best for a given task, from any provider, and adapt as the landscape shifts. Mohajer stated that no one can predict which model wins over the next two years, and enterprises shouldn't be forced to bet on it today.

The OASYS launch comes ahead of the company’s earnings later this week, with Wall Street expecting revenue of about $43 million and adjusted loss of $0.04 per share.

SoundHound CEO Pushes Partnership Over Plug-and-Play Model

Mohajer also drew a distinction around how SoundHound goes to market as compared to the big tech companies. "We're not a plug-and-play vendor," he said. "We act as a strategic partner, working closely with enterprises to integrate AI into their real-world operations, continuously optimize performance, and deliver measurable outcomes over time."

The company is expanding into sectors including healthcare, insurance, telecommunications, and retail. According to Mohajer, demand for AI agents is broad-based rather than concentrated in a single industry. “Every business is looking for ways to automate interactions, improve efficiency, and deliver better customer experiences,” he said.

LivePerson Deal Could Unlock Enterprise Reach

SoundHound expects its reach to expand further with the planned acquisition of LivePerson, once the deal closes. Mohajer said the combined footprint would give the company exposure to enterprise customers across more than 30 countries. This includes relationships with 12 of the top 15 global banks, four of the top five airlines, four of the top five automakers, and 10 leading telecommunications providers.

Mohajer stated that the new OASYS platform is designed to operate across these varied environments, supporting deployments at scale while adapting to industry-specific requirements.

SOUN’s stock has fallen over 7% this year and gained around 2% in the last 12 months.

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