Mumbai (Maharashtra) [India], November 13: Akasa Air, India’s fastest-growing airline, has partnered with One Point One Solutions to introduce an advanced Omnichannel CCaaS solution aimed at strengthening customer engagement and operational efficiency. The collaboration focuses on enhancing Akasa Air’s customer experience by integrating technology across communication channels to deliver faster, more seamless, and consistent interactions. […]

Mumbai (Maharashtra), India, November 13, 2025: Akasa Air has entered into a partnership with One Point One Solutions to introduce a new integrated customer support platform to strengthen its service delivery across all passenger touchpoints, the airline announced on Tuesday. The initiative is aimed at bringing greater coordination, faster response times and more consistent service experiences for passengers connecting with the airline for assistance.

Mumbai (Maharashtra) [India], July 2: One Point One Solutions Limited a leading provider of business process management and technology solutions, has been awarded the Capability Maturity Model Integration (CMMI) V3.0 Maturity Level 3 Certification for both Development (DEV) and Services (SVC). This achievement places 1Point1 Solutions among a select group of Indian organisations to have attained this internationally recognized standard.

The Mumbai-based company, without revealing the name of the target firm, stated that the acquisition will help expand its global presence and service portfolio.