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SMS Alternatives, Inc. engages in the provision of desktop activity intelligence, process intelligence and automation software to help organizations isolate issues and automate employee tasks in the contact center and back office. It operates through Software Products segment. The Software Products segment includes Cicero Intelligent Analytics Platform and Cicero Automation products. The company was founded in 1988 and is headquartered in Cary, NC.
Sector:
Technology Services
Industry:
Information Technology Services
Employees:
N/A

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