CIOs Carry the Blame for AI Failure, Often Without the Authority to Prevent It, 8x8 Survey Finds
A majority of technology leaders, 52%, say they hold the CIO accountable when an AI agent makes an error. In fact, CIOs shoulder the blame far more often than any other function, including legal, compliance, and customer service.That's a topline finding of Communications Reckoning: When the AI...